Blog

Sometimes we have a lot to say about a little, sometimes a little to say about a lot. Either way, here is where we say it.
Oct 1
Oct 1

Email Integration

One of our clients approached us a while back about fixing their email implementation.  Email volume for this company was easily in the 2MM+/month range as the company has a large sales force (100k+) of geographically dispersed folks.  As is probably obvious, email is a critical component for them.  It has to be reliable and […]

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Oct 0
Oct 0

Outbound IVR

I had booked a trip recently and realized I needed to cancel the rental car that I had originally booked.  I searched on their site and the support section indicated that I could do this, but alas, when I tried, the option to cancel wasn’t there, which meant I was going to have to do […]

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